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  • What areas do you serve?
    We serve Peachtree City, GA and surrounding counties.
  • Can I choose my own caregiver?
    Definitely, we always want you to be satisfied. We match the caregiver to the client’s needs. If for any reason they do not meet you or your loved one’s need you can request a change at any time.
  • Who pays the caregiver?
    We pay the caregivers directly which includes all payroll taxes. You will not be liable to pay these unless you hired a caregiver directly.
  • Are the caregivers your employees?
    Yes, all our caregivers are our employees. If a caregiver gets hurt in your home they are covered because we pay worker’s compensation. Some small companies use independent contractors to cut their costs by not having to pay insurance or worker’s compensation. We are a licensed, fully insured, and bonded agency. So in turn the cost would be to you.
  • Are you licensed by the state of Georgia?
    Yes. We have been licensed by the state of Georgia.
  • What happens in case of an emergency after business hours?
    There is someone on call for emergencies 24/7, 365 days.
  • Do you do free in home assessments?
    A registered nurse will perform this in home assessment to develop a unique, individualized care plan.
  • Do family members need to be present at the home assessment?
    No, but we believe that family participation helps to build relationships and keeps the lines of communication open during your time with us. This is very important to our agency. When family are not able to be present but want to be involved, we offer the family care portal for communication with the care team.
  • What kind of screening is performed on your caregivers?
    All of our caregivers go through the following rigorous process: ​ Phone interview In-person interview Caregiver exam Reference checks DMV check Criminal background checks All our caregivers are carefully drug screened
  • What is the caregiver dress code?
    Our caregivers will dress in a professional manner including their ID badge.
  • Is New Day Private Home Care a franchise?
    No, we are a locally owned and operated business.
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